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Etihad launches new, improved Wi-Fi packages

Varun Sharma Varun Sharma Apr 21, 2023
Etihad launches new, improved Wi-Fi packages

Etihad Airways, headquartered in Abu Dhabi, has rolled out its latest Wi-Fly connectivity suites—'Chat' and 'Surf'—across its wide-body aircraft, setting a new benchmark for inflight internet access in 2025. These tailored Wi-Fi packages ensure that travelers remain effortlessly connected, whether flying for business or leisure.

With the 'Chat' package, Etihad guests can enjoy complimentary instant messaging when they log in with their Etihad Guest account or register online before departure. This package supports leading messaging platforms including WhatsApp, Facebook Messenger, and WeChat, providing uninterrupted text communication at 35,000 feet.

For those seeking a more robust online experience—such as browsing, social media engagement, or remote work—the 'Surf' Wi-Fly plan offers unlimited high-speed data for the entire duration of the flight, available for a fixed fee. Pricing is dynamically adjusted based on route length, ensuring flexibility and value across the network.

Etihad Guest Platinum and Exclusive members, as well as First Class passengers, now receive complimentary access to the premium Surf package throughout their journey. Gold-tier members benefit from a 25% reduction on Surf plan rates, further rewarding Etihad’s most loyal travelers.

CEO Antonoaldo Neves underscores Etihad’s commitment to digital innovation, stating, “Delivering uninterrupted connectivity is central to our guest experience, and we are delighted to extend these complimentary Wi-Fi privileges to our valued Etihad Guest community.”

Meanwhile, Etihad’s narrow-body fleet continues to offer mobile network services, including voice calls, SMS, and global data roaming, ensuring consistent connectivity across all aircraft types.

Discover our in-depth review of Etihad Airways' Business Class journey

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Airlines News - Etihad launches new, improved Wi-Fi packages