Etihad Airways has eliminated complimentary pyjamas for guests in Business Class, reserving premium loungewear exclusively for those in The Residence and First Class cabins. This strategic shift is part of the carrier’s ongoing efforts to streamline its premium service offerings amid evolving market expectations and operational costs.
This update follows a series of recent changes from the Abu Dhabi-based airline, including the removal of the complimentary chauffeur service for Business and First Class passengers, revised Wi-Fi policies, and the closure of the Six Senses spa lounge at London Heathrow.
These modifications have sparked conversation among loyal Etihad flyers, many of whom have long associated the airline with world-class luxury and attention to detail. Industry analysts and frequent travellers are watching closely to see how these adjustments impact Etihad’s standing among global premium carriers.
For discerning travellers, this means that unless you’re booked in The Residence or First Class, you’ll want to pack your own sleepwear for overnight journeys. As Etihad continues to refine its service proposition through 2025, its ability to balance efficiency and luxury will be key for retaining its reputation with high-end clientele.