ANA Business Class Review

As Japan's largest airline and a member of Star Alliance, All Nippon Airways connects Japan with North America, Europe, Oceania, and destinations across Asia.

All Nippon Airways’ (ANA) flagship business-class product is The Room, a suite-style cabin available on some Boeing 777-300ER aircraft. Each suite has a sliding privacy door, direct aisle access, and a design influenced by traditional Japanese living spaces.

Outside The Room, ANA business class uses several other long-haul seat designs with fully flat beds, staggered layouts, and privacy partitions. The product varies significantly by aircraft type, and cabin quality is not consistent across the fleet.

This review covers the full ANA business class product, including lounges, cabin, dining options, service, and amenities, across the airline's long-haul fleet.

Tokyo Haneda Airport (HND) and Narita International Airport (NRT) serve as ANA's primary international hubs. ANA operates its own lounges at Haneda and Narita, as well as at Osaka Kansai (KIX) and Honolulu Airport (HNL). At airports where ANA does not operate a lounge, eligible passengers typically use Star Alliance or contract lounges.

The ANA Lounges at Haneda and Narita offer:

• Made-to-order noodle bars serving ramen, udon, and soba
• Buffets with hot and cold dishes, including ANA's signature curry
• Japanese and international alcoholic beverages, including sake, whisky, beer, and wine
• Work and seating areas
• Shower facilities
• Wi-Fi

Eligible arriving passengers can also access the ANA Arrival Lounge at Narita after certain international flights.

Business-class passengers receive priority check-in and boarding, while access to expedited security screening varies by airport.

ANA's long-haul fleet includes Boeing 777-300ER, Boeing 787 Dreamliner, and Airbus A380 aircraft, with several different business-class seats depending on aircraft type. Most long-haul business-class cabin configurations use a 1-2-1 layout with direct aisle access from every seat.

Center seats can be configured for companions or solo travelers, while window seats alternate between positions closer to the window or the aisle.

ANA's newest business-class suites, known as The Room, are available on some Boeing 777-300ER aircraft. The product features wider seats, sliding privacy doors, large entertainment screens, and alternating forward- and rear-facing layouts.

Some Boeing 777-300ER aircraft also include smaller cabin sections separated by galleys, while Boeing 767 aircraft used on some regional routes feature different business-class seats and cabin layouts.

Across the fleet, business-class seats generally include storage compartments, power outlets, USB ports, a large tray table, adjustable seat controls, and a fully lie-flat bed for overnight flights.

ANA’s business-class in-flight menu usually offers travelers a choice between a Japanese meal and an international or Western menu. Menus vary by route, season, and departure city, and business-class passengers can often pre-order their preferred first meal before the flight.

The first meal usually includes:

• Amuse-bouche or small starter
• Appetizer or seasonal starter, such as sashimi, seafood, or seasonal Japanese dishes
• Soup or salad, depending on menu type
• Main meal, such as grilled fish, Japanese beef, simmered seasonal dishes, roasted chicken, seafood, or pasta
• Rice, miso soup, and Japanese pickles with some Japanese menus
• Bread with butter, olive oil, or seasoning on some Western menus
• Dessert, cheese, fresh fruit, or Japanese sweets
• Coffee or tea

ANA works with THE CONNOISSEURS, a group of chefs and beverage specialists who help shape parts of the onboard menu. The meal service generally emphasizes Japanese presentation and seasonal ingredients.

Between scheduled services, passengers can order from a light-meal menu on many long-haul flights. Depending on the route, this may include ANA ramen, curry rice, pasta, sandwiches, salads, ice cream, soup, or snacks.

On long flights, travelers can enjoy a second meal before landing, with the format depending on arrival time. ANA does not offer a full dine-on-demand model, but the crew can often delay part of the meal service when the schedule allows it.

Travelers can also order special meals, including vegetarian, kosher, child, and other dietary options in advance.

Unlike some international carriers, ANA does not typically serve Champagne or other alcoholic beverages during boarding. On many flights, the first beverage service begins after takeoff, when passengers can choose from Champagne, juice, water, and other drinks.

The drinks menu generally includes:

• Champagne or sparkling wine
• Red and white wines
• Dessert wine
• Sake, shochu, and Japanese plum wine
• Spirits such as Chivas Regal, Suntory Hibiki, and Bombay Sapphire
• Cocktails, mocktails, and aperitifs
• Japanese and international beers
• Non-alcoholic beer
• Soft drinks and juices

Passengers can order coffee, tea, and specialty non-alcoholic drinks throughout the entire flight. ANA's beverage selection may also include its original citrus-honey drink, alongside a variety of teas and specialty coffees.

On long-haul flights, beverages are usually served with an amuse-bouche and a hot towel shortly after departure.

ANA's service style is generally reserved, with fewer cabin walks between meal services than on some other international carriers. The approach places greater emphasis on privacy and minimizing interruptions during the flight.

Most cabin crew members speak Japanese and English, and they handle requests during regular cabin rounds or when passengers use the call button. Overall, the approach is quieter and less intrusive than that of many international carriers.

The entertainment system varies by aircraft type. On aircraft equipped with The Room, passengers receive a 24-inch 4K monitor, while other ANA long-haul aircraft use different screen sizes and entertainment systems.

ANA's in-flight entertainment platform includes:

• Movies
• Television programs
• Music
• Audio content
• Games
• A moving map

The content library includes both Japanese and international programming, with content available in multiple languages.

Travelers also receive noise-canceling headphones on long-haul business-class flights, and many aircraft include a handheld remote control for navigating the entertainment system while reclined. Some aircraft also feature external cameras and a moving-map display that allows passengers to follow their flight route in real time.

Wi-Fi is available on many ANA international aircraft, but its pricing and connection quality can vary by aircraft type and route.

On long-haul flights, business-class passengers receive an amenity kit with skincare products, a toothbrush, lip balm, an eye mask, earplugs, and other personal care items. ANA has worked with different amenity-kit partners over time, so designs and contents can vary by route and service period.

Additional items, such as face masks, aromatherapy products, and extra earplugs, may be available from the flight attendant team or in the lavatories.

Sleep comfort items on ANA flights generally include:

• Two pillows
• A duvet
• A mattress pad
• Slippers
• A cardigan

Lavatories on many ANA long-haul aircraft include mouthwash, lotion, and other personal-care products. Several aircraft also feature Japanese-style bidet toilets.

Families traveling with infants can request bassinets on some international routes, subject to aircraft type and seat availability.

ANA also uses a signature scent in its lounges and on board. On some international flights, warm towels, hand lotion, and aroma cards carry this fragrance.

On international short and medium-haul routes, ANA operates both widebody and narrowbody aircraft. Seat type varies by aircraft and route, with some flights offering fully flat seats and others using cradle or recliner-style business-class seats.

The onboard product typically includes a meal and beverage service, although the format depends on flight length, departure time, and aircraft type. On some routes, the meal may be a lighter tray service instead of the full long-haul format.

On domestic flights within Japan, ANA uses Premium Class instead of international business class branding. Premium Class is available on both widebody and narrowbody aircraft and usually features wide recliner or cradle-style seats.

Domestic Premium Class service usually includes a light meal and beverages such as soft drinks, Japanese beer, wine, sparkling wine, coffee, and tea.

ANA’s business class is best defined by The Room seats on Boeing 777-300ER aircraft, which feature wide lie-flat beds, sliding privacy doors, and direct aisle access.

The dining program is most distinctive on routes where the meal service includes Japanese details such as miso soup, rice, pickles, and a selection of sake.

At Tokyo Haneda (HND) and Narita International Airport (NRT), the ANA Lounges add comfort to travelers’ journeys, as they feature noodle bars, showers, work areas, and self-service beer machines.

Quick Facts

Boeing 777-300ER aircraft with ANA’s The Room cabin represent the strongest version of this business-class product, with wide lie-flat beds, sliding privacy doors, and direct aisle access. Japanese meal service, sake, ANA Lounge noodle bars, and a quieter service style give the experience a clear Japanese identity. ANA business class is especially worth flying on long-haul routes, especially in The Room suites and with Japanese dining options.

• The Room: Select 777-300ER aircraft
• Seat Privacy: Sliding suite doors
• Dining Focus: Japanese meal service
• Tokyo Lounges: Haneda and Narita
• Reviewed: June 2026

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