Review of The Peninsula Chicago

Stepping into The Peninsula Chicago is to immerse yourself in a legacy of hospitality excellence. As one of the world’s most storied luxury hotel groups, The Peninsula brings its signature blend of understated elegance and intuitive Asian-inspired service to Chicago’s skyline. This 339-room, 20-floor landmark has consistently earned accolades as the Windy City’s premier urban retreat. 

Since its debut in 2001, the hotel has set the benchmark for refined city stays, winning countless industry honors. Guests are treated to four distinct dining and lounge venues, a spectacular rooftop pool with panoramic vistas, a world-class fitness facility, and an expansive 15,000-square-foot spa sanctuary. For those seeking to explore the city in style, a dedicated fleet of custom BMW and MINI Cooper S Clubman vehicles is available for private transfers and curated excursions. 

The Peninsula Chicago is especially renowned during the festive months, when its dazzling holiday displays and Chicago’s only hotel ice rink—perched four stories above Michigan Avenue—transform the property into a seasonal wonderland and a social hub for both locals and travelers alike. 

Chicago’s iconic skyline is a showcase of architectural innovation, with landmarks such as the John Hancock Center, Willis Tower, and the storied Tribune Tower standing as testaments to the city’s grandeur. The Peninsula Chicago enjoys a coveted address on the Magnificent Mile—at the crossroads of Michigan Avenue and East Superior Street—placing guests at the epicenter of luxury shopping, dining, and culture.

With Saks Fifth Avenue directly across the entrance and renowned boutiques like Tiffany & Co. housed within the property, guests are mere steps from the city’s most exclusive retail experiences. The hotel’s proximity to Millennium Park, the historic Water Tower, and Oak Street Beach ensures that Chicago’s top attractions are easily accessible. The Art Institute of Chicago—home to masterpieces such as Hopper’s Nighthawks and Wood’s American Gothic—is just a short walk away, while Navy Pier and the nearest L Station are within a five-minute stroll.

For international and domestic travelers, O’Hare International Airport—a major hub for United, American, and Spirit Airlines—is approximately an hour’s drive, ensuring seamless connections to and from the city.

The Peninsula Chicago’s 339 guest rooms and suites set the standard for contemporary luxury. Each accommodation features expansive picture windows framing city views, while interiors evoke a serene, residential ambiance with a palette of creams, golds, and deep blues accented by Asian influences. Every room is equipped with a next-generation tablet-based system, empowering guests to personalize lighting, climate, and entertainment with a single touch. Marble bathrooms are equally impressive, offering in-mirror televisions, customizable lighting, and curated playlists for a spa-like atmosphere. 

During our stay, thoughtful amenities—such as an executive desk with integrated printer and scanner, a cozy dining nook by the window, custom Pratesi linens, and large-screen TVs enhanced with premium sound—elevated the experience. The in-room Nutrition Centre, featuring Nespresso served in Bernardaud porcelain, is a welcome touch. Flexible check-in and check-out, guaranteed connecting rooms, and the Peninsula Time program cater to families and business travelers alike. In 2025, the hotel introduced exclusive Oscar de la Renta bath amenities, crafted with locally inspired fragrances by renowned artisanal perfumers.

Among the premium accommodations, Executive Suites offer three unique perspectives over vibrant city streets, while the Michigan Avenue Suites (formerly Junior Suites) showcase the avenue’s energy below. For the ultimate indulgence, the Lake and Water Tower Suites provide expansive living and dining areas, two bedrooms, and sweeping views on three sides of the building. Both suites can be secured for complete privacy and include home cinemas and kitchenettes.

The recently refreshed Peninsula Suite, located on the 18th floor, boasts an unmatched 2,000-square-foot terrace with panoramic Lake Michigan and skyline views. A baby grand piano and flexible one-to-three-bedroom configurations make it ideal for entertaining or family stays. Privacy is paramount, with the entire wing available for exclusive use.

Accessibility remains a priority, with 14 ADA-compliant rooms and one accessible suite available.

Occupying the 19th and 20th floors, The Peninsula Spa provides an oasis of tranquility, with 15,000 square feet dedicated to holistic wellness. Guests have access to an extensive menu of treatments, a serene yoga studio, and eucalyptus-infused steam rooms. The half-Olympic indoor pool—bathed in natural light from floor-to-ceiling windows—offers a breathtaking vantage point over the city. The fitness center is fully outfitted with the latest equipment, including Peloton bikes, and the sun deck serves wholesome spa cuisine for those seeking a nourishing post-workout meal. 

Families are warmly welcomed through the Peninsula Kids program, which features interactive culinary classes, in-room gaming setups, and surprise visits from Peter Bear with his signature treat cart. Child-friendly amenities such as miniature robes, slippers, and curated welcome gifts create a memorable experience for younger guests. 

The concierge team curates exclusive city access through the Keys to the City initiative, unlocking VIP entry to Chicago’s top attractions and arranging private tours in the hotel’s bespoke vehicles. The Peninsula Academy offers immersive experiences, from floral workshops with the hotel’s in-house florist to architectural river cruises and guided explorations of Chicago’s storied neighborhoods.

During the winter months, the hotel transforms its rooftop into The Peninsula Sky Rink—Chicago’s only hotel skating rink—adjacent to the Shanghai Terrace, four stories above the bustling avenue below.

Throughout our visit, the service was consistently attentive, anticipatory, and discreet—hallmarks that have earned The Peninsula Chicago industry recognition and guest loyalty. The seamlessness of the guest experience mirrors that of the group’s celebrated flagship in Hong Kong.

The Peninsula Chicago’s architectural design draws inspiration from its legendary Hong Kong counterpart, seamlessly blending local character with global sophistication. The grand Lobby, in particular, channels the timeless elegance for which the brand is renowned.  

Throughout the property, guests discover a refined yet inviting ambiance, defined by curated art, subtle Asian motifs, and a harmonious color scheme. Since opening, The Peninsula has set itself apart through its meticulous attention to detail, prime location, and commitment to design excellence—embodying the spirit of ‘Chicago Chic’ with a cosmopolitan twist.

Highlights include sweeping city views, the dramatic rooftop pool and terraces, and guestrooms filled with intuitive technology and plush comforts. Now celebrating over two decades as a standard-bearer for luxury hospitality, The Peninsula Chicago remains a destination for discerning travelers and design aficionados alike.

The Peninsula Chicago boasts four dynamic restaurants and lounges, each offering a distinct culinary perspective.

Perched above Michigan Avenue, Z Bar is a celebrated rooftop destination acclaimed for its panoramic city views, inventive cocktails, and globally inspired cuisine. Guests can enjoy live music and a vibrant social scene, making it one of Chicago’s premier nightlife venues. The bar’s name honors Maria Zec, the trailblazing General Manager who has been instrumental in the property’s continued success. 

Shanghai Terrace stands out as Chicago’s top destination for Cantonese fare, serving expertly crafted dim sum and signature dishes in a glamorous 1930s supper club setting that extends onto a spacious terrace—perfect for alfresco dining in the warmer months. 

Pierrot Gourmet, situated at street level, is a favorite among locals and visitors seeking a relaxed, European-style café experience. The menu features French bistro classics and seasonal specialties, all served within a charming farmhouse-inspired space. 

The Lobby, the hotel’s grandest dining room, is renowned for its soaring 20-foot windows and elegant décor. Here, guests can savor contemporary American cuisine throughout the day in a setting that balances opulence with modern restraint. 

The Peninsula Hotels group is dedicated to redefining luxury through a lens of environmental responsibility and sustainable practices.

Key initiatives include the ethical sourcing of seafood, tea, coffee, and chocolate; a comprehensive transition to reusable materials and a reduction in single-use plastics; and the use of sustainably harvested woods and eco-friendly finishes during renovations. The property also prioritizes wall coverings with recycled content, water-based inks for improved air quality, energy-efficient lighting, and low-impact cleaning solutions. Laundry operations utilize low-temperature processes, and all paints and materials are selected for their minimal VOC emissions. Where possible, the hotel features Green Label Plus-certified wool carpets, further supporting indoor air quality and guest well-being.

• Unforgettable welcomes and heartfelt farewells. Every touchpoint, from the doormen to the executive team, exudes genuine warmth and hospitality, ensuring each guest feels individually valued and cared for.
• The serene pool experience. The indoor pool is perfectly heated, spacious, and rarely crowded—a tranquil retreat for both energizing morning laps and relaxing evening swims.
• Spectacular views in every direction. Whether from the Z Bar rooftop, the 20th-floor spa, or premium suites, gaze out over Lake Michigan, the cityscape, and Chicago’s iconic architecture. Varun SharmaEditor-In-ChiefBusinessclass

• Z Bar – Z Bar delivers a rooftop experience that captures the essence of Chicago, with sweeping Magnificent Mile views and a lively, energetic ambiance. Since its opening in 2018, it’s become a local icon for creative cocktails, international cuisine, and curated music in a vibrant setting. 
• The Peninsula Chicago team – Now marking over 20 years of hospitality, the hotel is proud that a fifth of its staff have been with the property since day one. The team’s passion and dedication are the foundation of the Peninsula’s outstanding guest loyalty. 
• Shanghai Terrace – The cuisine and atmosphere at Shanghai Terrace are perennial favorites. Executive Chef Elmo Han’s menu reimagines classic Shanghainese and Cantonese dishes with contemporary flair, served in a setting reminiscent of a glamorous 1930s supper club.Maria ZecRegional Vice President and General ManagerThe Peninsula Chicago