BusinessClass — Born in Norway

Review of Singapore Airlines First Class

Henrik Hanevold Henrik Hanevold Aug 9, 2024
Review of Singapore Airlines First Class

Singapore Airlines (SIA) has long set the global benchmark for luxury air travel, consistently recognized for its refined cabins, exceptional service, and industry-leading innovations. Its First Class products remain at the pinnacle of aviation, offered in two distinct forms: the iconic First Class cabin on its fleet of 20 Boeing 777-300ERs, and the even more exclusive Suites aboard its 12 Airbus A380s. Whichever cabin you choose, Singapore Airlines delivers an extraordinary journey that epitomizes premium travel.

Strategically positioned, Singapore has evolved into a premier international aviation hub, seamlessly connecting North America, Europe, Asia, and Oceania. Changi Airport, celebrated as one of the world’s best, offers First Class guests privileged access to the most elite lounges and private facilities.

The KrisFlyer loyalty program rewards premium travelers with “PPS Value” for First and Business Class flights. These points contribute to membership tiers in the PPS Club, culminating in the Solitaire PPS status, which unlocks tailored services, personal recognition, and enhanced exclusivity for top-tier clients.

As a founding member of Star Alliance, Singapore Airlines allows KrisFlyer members to accrue and redeem miles across a vast network, including partners like Lufthansa, SWISS, United Airlines, Air New Zealand, TAP Air Portugal, and EVA Air. This global connectivity ensures a seamless, world-class experience from departure to arrival.

Airport experience

Singapore Changi Airport stands as a global icon, offering an immersive environment that rivals top-tier destinations. Its signature features include the record-breaking 40-meter HSBC Rain Vortex, a 12-meter indoor slide, lush forest trails, ten themed gardens, a cinema, rooftop pool, and over 500 shops and restaurants. Changi’s commitment to passenger satisfaction is unmatched, cementing its reputation as the world’s leading airport for luxury travelers.

Singapore Airlines operates primarily from Terminal 3, where First Class and Suites guests are treated to a private Check-in Reception, completely separated from the main terminal bustle. This exclusive area, tucked away from the public eye, provides porter assistance, a serene sit-down check-in, and a discreet entrance to SIA’s dedicated First Class immigration channel. While there is no formal lounge escort, the lounges are conveniently located just steps from this private security passage.

On Level 3 of Terminal 3, guests will discover the reimagined SilverKris First Class Lounge and the ultra-exclusive Private Room, both signposted by a dazzling glass installation inspired by the airline’s batik motif and featuring 105 handcrafted glass artworks. Only Singapore Airlines First Class and Suites passengers may enter The Private Room, with the First Class Lounge reserved for Star Alliance First Class guests and Solitaire PPS members not traveling in First.

Recently renovated, the Changi T3 lounges now offer a significant upgrade in elegance, comfort, and amenities. However, natural light and spa services remain absent, and there are no direct runway views. 

The SilverKris First Class Lounge features a modern yet timeless ambiance, open 24/7 with space for 134 guests. The highlight is a dramatic open bar adorned with 119 Lalique crystal flowers, echoing SIA’s batik identity. In the mornings, order a hand-crafted coffee; at night, indulge in signature cocktails or premium wines. The buffet and live cooking stations showcase both international and Singaporean favorites, such as chee cheong fun, nasi lemak, and bak chor mee. Four private day rooms—each with a Tempur Zero Gravity bed or reclining seat, workspace, and charging facilities—are available on a rotating basis. Six marble-lined showers, children’s play areas, and productivity pods with complimentary Wi-Fi ensure comfort for every traveler.

The Private Room, reserved exclusively for Suites and First Class passengers, operates from 5:30 a.m. to 2:30 a.m. daily and accommodates 78 guests. The à la carte restaurant offers a refined selection, including lamb shank, lobster pasta, and artisanal dim sum. Four nap suites and four private showers complete the sanctuary. Flexible seating—from intimate pods to group arrangements—caters to both solo and group travelers seeking privacy and tranquility. 

Unlike some competitors, Singapore Airlines does not routinely offer lounge-to-gate escorts or buggy rides, but these services may be arranged upon request for those needing extra assistance.

For departures from Terminal 2, First Class guests benefit from porter service at Door 1 and a dedicated SilverKris lounge, though this facility has yet to match the advanced standards of Terminal 3’s offerings. Passengers may check in and use T3’s lounges regardless of their departure terminal, thanks to Changi’s efficient inter-terminal connectivity.

Away from Singapore, SilverKris lounges are present in 10 international airports, with dedicated First Class spaces in Sydney, Melbourne, and Hong Kong (London’s First Class lounge is currently under renovation). Where no SIA facility exists, First Class travelers enjoy access to Star Alliance or contracted premium lounges worldwide. 

Cabin & Seat

Singapore Airlines’ First Class experience varies significantly depending on whether you’re flying the Boeing 777-300ER or the flagship Airbus A380. Before booking, we recommend verifying your aircraft type, as both products offer distinct interpretations of luxury—yet both maintain the airline’s renowned standard of excellence.

On the Boeing 777-300ER, First Class is an intimate affair: just four seats in a 1-2-1 configuration, designed by BMW Designworks and upholstered in hand-stitched Poltrona Frau leather. Despite being introduced over a decade ago, these seats remain among the world’s most coveted, featuring a high privacy shell, ambient lighting, and a 24-inch HD entertainment display. Wide, plush seats with ottoman storage, a personal closet, and a large vanity mirror create a lavish personal space. The fully-flat bed (82-inch pitch, 35-inch width) is enhanced with a premium Lalique mattress and bedding, ensuring restful sleep. Each suite includes multiple power, HDMI, and USB connections, alongside a thoughtful layout for convenience and privacy.

The A380 Suites, by contrast, are the epitome of airborne indulgence and have earned global accolades for their design and exclusivity. The six Suites are positioned at the front of the upper deck, each with a floor-to-ceiling sliding door for complete seclusion. Four of the Suites can be combined into two expansive Double Suites—ideal for couples or those seeking a truly private sky sanctuary. The standalone leather armchair swivels and reclines for optimal comfort, while the separate bed folds down from the wall and measures 76 inches long by 27 inches wide, dressed in Lalique linens. The largest Suites (1A and 1F) offer extra space and baby-friendly features. Each Suite has a 32-inch HD screen, generous storage, a wardrobe, and comprehensive connectivity, including fast, unlimited Wi-Fi.

The seamless design ensures every detail is considered, from the elegant lighting to the personal wardrobe and intuitive controls. The double Suite configuration transforms the space for couples, creating a unique, hotel-like experience in the sky.

Our Businessclass flight search showcases seat maps, photos, and videos for most airlines and aircraft types—allowing you to preview cabin layouts, seat dimensions, and features before booking your next journey.

Cuisine

Singapore Airlines is synonymous with culinary excellence, curating menus in collaboration with its International Culinary Panel of seven acclaimed chefs—many with Michelin stars. Every First Class meal is a showcase of artistry and fresh, seasonal ingredients, reflecting global and local influences.

The celebrated ‘Book the Cook’ program, available on all Suites, First, and Business Class flights over 90 minutes, allows travelers to pre-select from an expansive menu up to 24 hours before departure. Signature dishes, especially the famed Lobster Thermidor, remain perennial favorites among discerning guests.

Digital menus are accessible via the Singapore Airlines Digital Menu System, where you can preview and customize your dining experience up to eight days prior. Special meal requests—including vegetarian, religious, or dietary preferences—are easily accommodated. While digital menus were introduced as part of SIA’s sustainability drive, printed menus have returned to First Class following guest feedback, blending tradition and technology.

Meals are served on elegant Lalique, Wedgwood, or Narumi tableware, with meticulous attention to presentation and service. The culinary journey often begins with the airline’s signature satay—charcoal-grilled chicken or lamb skewers with peanut sauce, cucumber, and onion. Vegetarian guests enjoy a plant-based satay option, ensuring everyone can savor this iconic starter.

Lunch and dinner typically unfold over seven sumptuous courses, starting with caviar and classic garnishes, moving to soups, salads, and a main course selected from a rotating menu of international and regional specialties. Dessert options (both hot and cold) follow, with cheese served at the end of the meal, in line with British tradition—though the crew will happily adjust the order to suit your preference.

Those peckish between meals will appreciate the Delectables menu, featuring gourmet snacks, soups, noodle bowls, sandwiches, and sweet treats, available at any time.

Breakfast in First Class is equally indulgent, beginning with fresh fruit, cereals or Bircher muesli, and a choice of four main courses—supplemented by the full Book the Cook menu. Cabin crew are specially trained to prepare eggs to order, and a selection of warm breads and pastries rounds out the morning feast.

Destination-inspired menus are thoughtfully crafted: Chinese routes may feature Míng Jiā Zhēn Zhuàn cuisine, Japanese flights offer traditional Kyo-Kaiseki, and Indian sectors present regal Shahi Thali. For departures from the UK, the airline partners with celebrated chef Monica Galetti, whose South Pacific heritage and London restaurant, Mere, inspire exclusive, seasonal menus for First Class and Suites guests.

Beverages

Singapore Airlines’ beverage program is curated to rival the world’s best hotels, with over a thousand wines blind-tasted annually by a panel of three renowned wine consultants. The airline’s Air Sommeliers ensure that only the most exceptional bottles are selected for First Class service, perfectly complementing the inflight cuisine.

While the classic “Dom or Krug?” question has faded with the removal of Dom Pérignon from the menu, guests now enjoy a trio of prestigious Champagnes: 2012 Taittinger Comtes de Champagne, Krug Grande Cuvée, and Egly-Ouriet Grand Cru V P Extra Brut. The latter, while less known to the public, is highly prized among champagne aficionados for its complexity and rarity. 

First Class guests can choose from a rotating selection of two or three premium reds and whites, a distinguished Port, and an array of top-shelf spirits and craft cocktails. The Singapore Sling remains a favorite, but seasoned travelers often request the off-menu SilverKris Sling—a refreshing blend of orange and pineapple juice, gin, Grand Marnier, and Champagne—expertly prepared by the cabin crew.

Non-alcoholic choices are equally refined, with signature mocktails, a wide assortment of mineral waters, fresh juices, soft drinks, milk, and chocolate beverages available.

Coffee enthusiasts will appreciate the illy range, with 12 specialty brews from single-origin Arabica to classic espresso and creative drinks like cappuccino or Café Royal. The tea list spans 16 premium selections, including nine from TWG Tea, served hot or iced.

The highlight for many is the Jamaican Blue Mountain coffee—considered among the world’s best and served exclusively in Singapore Airlines First Class, offering a rich, aromatic finish to your gourmet meal.

Our Businessclass flight search details which Champagnes and wines are currently served in First and Business Class. If you spot a new addition, let us know so we can keep our listings up to date.

Service

Service is at the heart of Singapore Airlines’ legacy, and First Class and Suites travelers consistently enjoy the highest standards in the industry. The iconic Singapore Girl, a symbol of gracious Asian hospitality, is instantly recognizable and central to the carrier’s global identity. 

Every interaction is marked by warmth, personalization, and professionalism. Upon boarding, guests are welcomed by name and accompanied to their seat or Suite, where the attentive crew offer a thorough introduction to the amenities and services available. Champagne, juices, or mineral water are offered immediately and refilled throughout the flight. We found that the team’s anticipation of guest needs and discreet attention remain truly unparalleled, even on ultra-long-haul sectors.

The cabin crew’s distinctive uniforms, designed by Pierre Balmain in 1968, remain an enduring icon. The sarong kebaya’s color denotes rank: blue for Flight Stewardess, green for Leading Stewardess, red for Chief Stewardess, and purple for the Inflight Manager. Male crew wear tailored suits with color-coded ties, reflecting the same hierarchy. This attention to tradition and detail enhances the sense of occasion and exclusivity on every flight.  

Entertainment

Singapore Airlines ensures First Class guests enjoy one of the world’s most advanced inflight entertainment experiences. On the Boeing 777-300ER, each seat is equipped with a 24-inch HD display, positioned above the ottoman and operated via an intuitive handheld controller—ideal for the seat’s generous distance from the screen. The A380 Suites feature a 32-inch high-definition touchscreen that swivels for optimal viewing from either the bed or the armchair, with a detachable remote for seamless control of lighting, service, and entertainment.

Both cabins supply premium Bang & Olufsen noise-cancelling headphones, ensuring exceptional audio quality and immersion.

Complimentary, unlimited Wi-Fi is now standard for all First Class and Suites guests across the entire fleet, reflecting Singapore Airlines’ ongoing investment in connectivity. The KrisWorld entertainment system offers over 1,400 options, from blockbuster films and television box sets to music channels, games, and children’s programming. The variety is curated to satisfy the most discerning traveler, with frequent updates to ensure the latest releases are always available.

Passengers can use the KrisWorld digital portal to access menus, digital magazines, and create customized playlists ahead of boarding. For those seeking a little shopping therapy, the inflight portal allows browsing and purchasing curated luxury items, delivered either on board or to your home address worldwide.

Amenities & Facilities

Lalique-designed amenity kits, available in unisex, female, and male versions, are presented in elegant, reusable leather pouches. These kits include lip balm, body lotion, and face mist, with the unisex set offering a signature Lalique scented candle and soap. The women’s kit adds face moisturizer, hand cream, and a generous L’Amour Lalique Eau de Parfum, while the men’s version features aftershave balm and a 30ml Encre Noire Eau de Toilette. 

Additional comfort items include a plush fabric eye mask, exclusive Lalique loungewear with a relaxed fit, and premium slippers. Dental and shaving kits are always available in the lavatories or upon request.

Singapore Airlines’ signature scent, Stefan Floridian Waters, infuses the cabin air and hot towels, offering a subtle blend of rose, lavender, and citrus—a refined sensory touch that enhances the onboard ambiance.

The A380’s forward upper-deck restrooms, while not equipped with showers, are exceptionally spacious and immaculately kept. They include a full suite of amenities such as combs, cotton pads, razors, oral care products, mouthwash, and Lalique Neroli toiletries. The Boeing 777’s two First Class bathrooms, though more compact, are located at the front of the cabin, meticulously maintained, and stocked with the same luxury amenities as their A380 counterparts.

Short & Medium Haul

In recent years, Singapore Airlines has streamlined its First Class offering, maintaining it on select short- and medium-haul routes. Currently, the only short sector is Singapore–Jakarta—a brief 75-minute hop that nonetheless includes a full meal and beverage service with all the hallmarks of First Class luxury. Medium-haul destinations such as Hong Kong, Shanghai, Beijing, Delhi, and Mumbai continue to feature the complete First Class experience, including a seven-course meal, amenity kits, slippers, and Lalique pyjamas, ensuring consistency and quality on every eligible flight.

Airline review Short- & Medium-haul - Singapore Airlines - 0

Sustainability

Singapore Airlines Group, together with Scoot, remains at the forefront of sustainability in aviation, targeting carbon-neutral growth since 2020 and aiming for a 50% reduction in net carbon emissions by 2050. This ambitious goal is driven by a young, fuel-efficient fleet and advanced operational strategies to minimize environmental impact. The airline’s participation in the Asia and Pacific Initiative to Reduce Emissions (ASPIRE) ensures select flights operate with optimized routes and reduced fuel burn, while active investment in Sustainable Aviation Fuel (SAF) and membership in the Sustainable Aviation Fuel Users Group underlines SIA’s commitment to greener skies.

Comprehensive waste management programs focus on eliminating single-use plastics, reducing food and paper waste, and digitizing reading materials to lighten aircraft and cut emissions. On the ground, SIA’s Singapore offices generate 18% of their electricity from over 20,000 solar panels, and since 2010, the airline has partnered in the conservation of the 100,000-hectare Harapan Rainforest, protecting biodiversity and endangered species.

Our Businessclass flight search includes real-time Co2 emission data for each flight. Our proprietary quality scores reward flights operated by the newest, most sustainable aircraft.

What We Love

  • Peerless in-flight service, where every guest receives truly world-class First Class hospitality.
  • Innovative Double Suites, offering unmatched space and privacy—perfect for couples seeking a private sanctuary above the clouds.
  • Exceptional global cuisine, curated by an award-winning chef panel and enhanced by the personalized ‘Book the Cook’ program.